Colonoscopy prep, made simple by one app.
Your procedure date and your doctor's protocol become a guided, reminder-by-reminder plan — with comfort kits delivered before prep day.
Why it matters
Prep has a completion problem. Guidance fixes it.
Most patients prep with a paper sheet and no support. Confusion about timing, taste, and diet is why prep fails — and why procedures get cancelled or repeated.
The 60-second tour
What prep looks like with Clariva
Pick your clinic and protocol
Your clinic's exact prep instructions are already loaded — by protocol and by physician. Nothing generic, nothing that contradicts what your office told you.
Get comfort delivered
Physician-curated comfort kits — electrolytes, flavor packets, soothing essentials — ordered in the app and at your door before prep day.
Follow your live timeline
Procedure date in, complete schedule out — every dose, every diet change, every medication alert, with SMS and email reminders at the exact right moment.
For GI practices
Hand every patient a prep guide that answers the phone calls for you
Fewer prep calls, fewer cancellations, visibility into where patients fall off. Live in one to two weeks — no EMR integration required.
Pricing scales with practice size and volume.
The Clariva app
Your prep, translated into a plan you can follow
Enter your procedure date and prescribed protocol. The app builds your complete prep schedule — from diet changes days before, through each dose, to procedure morning — and reminds you at every step.
Always follow the preparation instructions provided by your healthcare provider.
What the app does
Four jobs, done for you
Personalized timelines
Your procedure date + your protocol = a complete schedule with exact times for every phase, dose, and diet change.
Smart reminders
SMS and email at every critical step. Never wonder “was I supposed to start drinking at 5 or 6?” again.
Dietary guidance
Clear lists of what you can and can't eat — low-residue days, clear-liquid rules, and what to avoid.
In-app shop
Physician-curated comfort kits and prep essentials, ordered in the app and delivered before prep day.
Works with your doctor's prescribed prep
Don't see yours? — we're always adding new protocols.
The evidence
Digital guidance measurably improves prep
SMS reminders cut inadequate prep from 19% to 9% in a randomized trial. Across 47 trials, technology-based instructions improved compliance by 20%.
Your privacy
Your prep data stays private
We collect only what personalizes your plan — procedure date, protocol, notification preferences. We never sell your data.
Ask your clinic about Clariva
The app is provided through participating practices. If your clinic doesn't offer Clariva yet, contact us and we'll reach out to them.
Prep Products
Everything you need for a more comfortable prep
Colonoscopy prep is challenging enough without having to figure out what products to buy. Clariva assembles curated kits with the comfort essentials patients actually need — and we're developing a custom flavor product to tackle the hardest part: the taste.
Curated Prep Kits — Available Now
Ordered through the Clariva app and delivered to your door before your prep day.
Premium Quality
Physician-selected, brand-name comfort essentials you can trust.
One Simple Order
Everything you need in a single box — no multiple shopping trips or pharmacy runs.
Delivered to Your Door
Ships directly to you, arriving before prep day. No last-minute store runs.
No Guesswork
Curated by prep experts so you never worry about buying the wrong products.
Save Time & Stress
Focus on your prep, not researching products or hunting through store aisles.
Built by Physicians
Developed by physicians who understand what patients actually need during prep.
Prep Comfort Kit
A premium companion kit designed for comfort during the prep window. Includes:
What's included
- Crystal Light Lemonade packets — flavor variety helps you stay on track with clear liquid intake
- Pedialyte electrolyte powder — replaces electrolytes lost during the prep process
- Tucks medicated pads — soothing relief during frequent bathroom visits
- Desitin barrier cream — protects skin from irritation during extended prep
- Herb-Ox bouillon packets — a warm, salty clear liquid option that many patients find soothing during the clear liquid phase
- Flushable wipes — gentler than toilet paper during a long prep day
- Clariva 24oz shaker bottle — with measurement lines for easy prep mixing
PEG Prep Essentials Kit
Everything in the Comfort Kit, plus the OTC medications your PEG prep protocol requires:
Everything in Comfort Kit, plus
- MiraLAX (238g) — PEG 3350 laxative
- Dulcolax (bisacodyl 5mg) — stimulant laxative
- Gas-X Extra Strength (simethicone 125mg) — gas relief
One order. Everything you need. No pharmacy runs.
Product availability may vary. All products are over-the-counter items. Clariva does not manufacture these products — we curate and assemble them for your convenience. These products do not replace your prescribed preparation. Always follow your healthcare provider's instructions.
Flavor Support for PEG 3350 — In Development
The problem
PEG 3350 (commonly prescribed as MiraLAX) is the most widely used colonoscopy prep base. Patients mix it with Gatorade or water and drink large volumes over several hours. The taste is consistently cited as one of the biggest reasons patients struggle to finish their prep — up to 36% report taste as a significant negative impact.
The solution
Clariva is developing custom-formulated flavor stick packs designed specifically for PEG 3350 prep solutions.
How it works
Tear open a stick pack, pour it into your PEG 3350 prep mix, stir, and drink. The natural flavors and masking agents help reduce the salty, chemical taste that makes prep so difficult to finish. No measuring, no guesswork — just better taste.
Key features
✓Natural flavors — no artificial ingredients
✓Zero calories — won't interfere with your prep
✓No red, purple, or blue colorants — these colors can mimic blood or mask the colon lining during your procedure, so they must be avoided
✓Designed to mask the salty, chemical taste of PEG 3350
✓Single-serve stick packs — easy to use, no measuring
Currently in formulation development with flavor house partners. Sign up to be the first to know when they're available.
The flavor stick packs are a food product designed for taste support. They are not a medication, supplement, or medical device. They do not replace or modify your prescribed preparation. Always follow your healthcare provider's instructions.
Ready to make your prep easier?
Talk to your clinic about getting access to Clariva, or explore how the companion app works.
For Gastroenterology Practices
Prep support your patients actually follow
Clariva is a guided prep companion you hand to every patient before their procedure. Built around your protocols, not generic ones.
Fewer prep calls
Patients get a protocol-specific timeline with timed reminders, diet guidance, and answers to the questions they would otherwise call your front desk about.
Fewer cancellations and aborted procedures
Inadequate bowel preparation is reported in a meaningful share of colonoscopies. Clariva supports patients through each step of the prep window so they arrive ready.
Your protocols, exactly as you write them
We load your prep instructions into the app, by protocol and by physician. Nothing generic, nothing that contradicts what your office already tells patients.
Visibility you do not have today
See where patients are in their prep and where they fall off, across your schedule.
Clariva does not replace your instructions. It makes them easier to follow.
Pricing depends on practice size and volume. Contact us and we will walk you through it.
Science & Research
The evidence behind better prep
A growing body of published research supports what Clariva is built on: structured digital guidance improves bowel preparation quality, better preparation improves detection, and better detection saves lives.
Up to 25% of colonoscopies involve inadequate prep
Studies estimate that up to one in four colonoscopies involve inadequate bowel preparation. The most commonly cited barriers include taste, volume, timing confusion, and lack of structured guidance — all of which are addressable through better design and digital support.
Inadequate prep leads to cancelled procedures, shortened surveillance intervals, repeat visits, and missed diagnoses.
What changes during prep
Bowel preparation can reduce microbiota diversity and shift microbial populations immediately after cleansing 1.
These changes are often transient, with recovery trending toward baseline over days to about two weeks for many people 2.
Screening reduces CRC mortality by up to 62%
A meta-analysis of 29 studies found that colonoscopy screening was associated with up to a 62% reduction in colorectal cancer mortality. The effectiveness of screening depends on the quality of the examination, which is directly tied to bowel preparation quality.
Why prep quality matters for screening
When preparation is inadequate, the colonoscopy may need to be repeated sooner, adding cost, inconvenience, and additional prep cycles for the patient. Adequate preparation on the first attempt supports complete examination and appropriate follow-up intervals.
Up to 36% of patients cite taste as a significant negative impact
Research shows that taste is consistently one of the most commonly reported barriers to completing bowel preparation. Up to 36% of patients report it as a significant negative impact during the prep process.
Difficulty with taste leads to incomplete consumption of the prep solution, which directly reduces bowel cleanliness and procedure effectiveness.
Why hydration matters during prep
Prep involves large fluid shifts. Hydration supports comfort and can help people stay on schedule. If you have fluid restrictions, follow your provider instructions.
- Helps reduce fatigue and headaches for some people
- Supports tolerance and completion of the full prep volume
- Pairs naturally with better taste support
The connection: taste, completion, and outcomes
The research supports a clear link: patients who struggle with taste are less likely to complete the full prep volume, incomplete prep reduces bowel cleanliness, and poor cleanliness leads to missed lesions and repeat procedures. Addressing taste is not just about comfort — it's about clinical outcomes.
A growing body of research shows that structured digital guidance, including SMS reminders, smartphone apps, and timed notifications, can meaningfully improve bowel preparation quality and patient compliance.
SMS reminders reduce inadequate prep (PERICLES-II)
In the PERICLES-II trial, patients who received SMS-based preparation reminders had significantly lower rates of insufficient bowel preparation: 9% versus 19% in the control group 3.
Mean bowel preparation quality scores were also significantly higher in the SMS group, with improvement across all colon segments.
Digital navigation cuts no-shows
A randomized trial of 1,625 patients found that SMS-based digital navigation reduced colonoscopy no-show rates from 14% to 8% and improved adequate bowel preparation from 88% to 93% for screening colonoscopies 4.
The SMS messages provided timed instructions on dietary modifications and preparation steps.
Smartphone apps improve preparation scores (van der Zander)
A randomized controlled trial found that patients using a personalized smartphone app achieved higher bowel preparation scores, particularly in the harder-to-clean right colon 5.
Adequate preparation rates reached 99% in the app group compared to 95% in controls.
mHealth technologies and bowel cleanliness (El Bizri)
A systematic review and meta-analysis of 10 randomized trials encompassing 3,383 patients found that mobile health interventions, including apps, SMS, and video guidance, significantly improved bowel preparation quality scores 6.
Diet adherence and patient satisfaction were also higher in intervention groups.
Technology-based instructions improve compliance by 20% (Wonggom)
A systematic review of 47 randomized controlled trials found that technology-based bowel preparation instructions, including mobile apps, SMS, video, and web-based education, improved adherence to preparation instructions by 20% compared to standard care 7.
Emerging research also explores how behavioral science frameworks can be applied to digital colonoscopy screening interventions. A registered clinical trial (ISRCTN14407050) examines the use of digital nudging based on the MINDSPACE behavioral framework to improve colonoscopy screening adherence.
Reinforced education improves preparation quality (Guo)
A meta-analysis of 18 randomized trials with 6,536 patients found that reinforced patient education, including structured guidance and reminders, improved adequate bowel preparation from 74% to 87% 10.
Diet compliance also increased from 83% to 91%, and both adenoma and polyp detection rates improved significantly.
The quality of bowel preparation directly affects what can be seen during colonoscopy. Research consistently shows that better preparation leads to higher detection of adenomas and polyps, while poor preparation leads to missed lesions.
Poor prep reduces adenoma detection by up to 47%
A meta-analysis of 27 studies covering over 247,000 colonoscopies found that inadequate bowel preparation was associated with a 47% reduction in early adenoma detection and a 26% reduction in advanced adenoma detection 8.
This means nearly half of early-stage growths may be missed when preparation is insufficient.
Inadequate prep misses up to 69% of adenomas
A prospective multicenter study examined patients who had inadequate bowel preparation and underwent early repeat colonoscopy. The per-adenoma miss rate was 68.9%, with a 60.2% miss rate for advanced adenomas 9.
Poorly cleaned colon segments harbored the majority of missed advanced adenomas and all missed cancers in the study.
Enhanced education boosts adenoma detection by 37%
A meta-analysis of randomized trials found that enhanced patient education was associated with a 37% increase in adenoma detection rate and a 19% increase in polyp detection rate 11.
Sessile serrated adenoma detection, which is particularly important for cancer prevention, also increased significantly.
The connection between guidance, prep, and outcomes
The research supports a clear chain: structured digital guidance improves preparation quality 357, better preparation increases adenoma and polyp detection 81011, and more complete detection supports more effective screening and cancer prevention. Clariva is designed to support the first link in that chain.
View all references (11 cited sources)
Medical disclaimer: Clariva provides product information and general education only. Clariva does not provide medical advice, diagnosis, or treatment. Always follow your clinician's instructions and consult a qualified healthcare professional with questions. If you believe you are experiencing a medical emergency, call 911 or seek emergency care immediately.
Frequently Asked
Questions & Answers
Everything you need to know about Clariva, prep support, and how we work with patients and clinics.
For Patients
What does colonoscopy prep actually involve?
The day before your colonoscopy, you drink a prescribed solution that clears out your colon so the doctor can see clearly during the procedure. You also follow a restricted diet (usually clear liquids only) and stay close to a bathroom. The process typically starts the afternoon or evening before your procedure and continues into the early morning of the procedure day.
How does the Clariva app help?
The Clariva app builds a personalized prep timeline based on your procedure date and your doctor's prescribed protocol. It sends you timed SMS and email reminders for each step — when to change your diet, when to start drinking your prep solution, when to take medications — so you always know exactly what to do and when. The app is provided through your clinic.
What's in the prep kits?
Our Prep Comfort Kit includes hydration support (Pedialyte), flavor variety for clear liquids (Crystal Light Lemonade), comfort items (Tucks pads, Desitin, flushable wipes), warm liquid options (Herb-Ox bouillon), and a Clariva-branded shaker bottle with measurement lines. The PEG Prep Essentials Kit includes everything in the Comfort Kit plus the OTC medications required for PEG-based prep protocols (MiraLAX, Dulcolax, Gas-X).
What are the flavor stick packs?
We're developing custom-formulated flavor stick packs designed specifically to improve the taste of PEG 3350 (MiraLAX) prep solutions. They use natural flavors, zero calories, and no red, purple, or blue colorants (which can interfere with colonoscopy visualization). They are currently in development and not yet available. Sign up on our to be notified when they launch.
Can I use Clariva with any prep my doctor prescribed?
Yes. The Clariva app supports the most commonly prescribed preparation protocols, including SUTAB, SUPREP, Clenpiq, Suflave, PEG/MiraLAX, and Plenvu. Our products are designed to complement, not replace, whatever your doctor has prescribed. Always follow your doctor's instructions first.
How do I get the Clariva app?
The Clariva app is provided through participating healthcare practices. When your doctor's office schedules your colonoscopy, they will provide you with access to the app as part of your pre-procedure materials. If your clinic doesn't currently offer Clariva, you can and we'll reach out to them.
Is my data private?
Yes. Clariva takes your privacy seriously. We collect only the information needed to personalize your prep experience — your procedure date, prescribed protocol, and notification preferences. We never sell your personal data to third parties and we do not access your medical records. You can read our full for details.
What if I have questions during my prep?
For medical questions about your preparation, always contact your healthcare provider directly. For questions about using the Clariva app or our products, you can reach us through our or email us at support@getclariva.com. If you are experiencing a medical emergency, call 911 immediately.
Is any of this covered by insurance?
The Clariva companion app is provided through your clinic. Our prep support products are purchased separately and are not currently covered by insurance. However, colonoscopy screening itself is covered by most insurance plans as a preventive service at no out-of-pocket cost.
Does Clariva replace my doctor's instructions?
No. Clariva is designed to help you follow your doctor's instructions more effectively — not replace them. The app adapts to your specific prescribed protocol and timing. Always defer to your healthcare provider for medical guidance.
How bad is the taste of prep, really?
Most people find the taste challenging. It's often described as salty, bitter, or chemical-tasting, and you have to drink a large volume. This is one of the biggest reasons patients struggle to finish. Our curated kits include flavor options for clear liquids, and our flavor stick packs (coming soon) are specifically designed to address the taste of PEG 3350 solutions.
For Healthcare Practices
How does Clariva work with our practice?
Clariva integrates into your existing pre-procedure workflow. You provide patients access to the companion app as part of their prep materials. The app handles timed reminders, dietary guidance, and step-by-step instructions based on your prescribed protocols. There is no EMR integration required.
What does it cost our practice?
Pricing depends on practice size and volume. Contact us and we will walk you through it.
How do patients get access to the app?
Your practice provides patients with access to the Clariva app as part of your standard pre-procedure materials. The specific implementation depends on your workflow — we work with you to find the simplest integration point.
What prep protocols does the app support?
The app currently supports SUTAB, SUPREP, Clenpiq, Suflave, PEG/MiraLAX, and Plenvu. We're continuously adding new protocols. If you use a protocol not listed, contact us and we'll prioritize adding it.
How long does implementation take?
Most practices can go live within one to two weeks. We handle all the configuration — setting up your specific protocols and timing preferences. Your staff simply needs to incorporate the Clariva app into your existing pre-procedure patient materials. There's no lengthy onboarding, no IT department involvement, and no workflow disruption.
Can we customize the protocols for our practice?
Yes. During onboarding, we configure the app to support your specific prescribed preparations, timing preferences, and any practice-specific instructions. If your practice uses a protocol we haven't yet added, we'll work with you to build it. The goal is to match your clinical workflow exactly, not force you into a one-size-fits-all approach.
Does Clariva provide medical advice?
No. Clariva provides general informational guidance, prep reminders, and product support. It does not provide medical advice, diagnosis, or treatment. The app guides patients through the preparation instructions prescribed by their healthcare provider. All medical decisions remain with the treating physician.
How do you handle patient data and privacy?
Clariva takes patient privacy seriously. We collect only the information necessary to provide personalized prep guidance. Our privacy policy is available on our website. For detailed questions about data handling, please directly.
Is there a pilot program?
Yes. We work with practices to run structured pilot evaluations before broader rollout. to discuss how a pilot could work for your practice.
Does digital guidance actually help with prep?
Published research consistently shows that structured digital guidance improves bowel preparation quality. A meta-analysis of 10 randomized trials found that mobile health interventions significantly improved prep quality scores. SMS reminders alone cut inadequate prep rates in half in the PERICLES-II trial. You can explore the full body of research on our page.
Get in Touch
Contact Clariva
Whether you're a patient with questions or a clinic interested in partnering, we'd love to hear from you.
Send a message
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Address
830 A1A North, Ste 13-361
Ponte Vedra Beach, FL 32082
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Clariva does not provide medical advice through this contact form. If you have a medical question or concern, please contact your healthcare provider directly. If you are experiencing a medical emergency, call 911.
Privacy Policy
Effective Date: February 8, 2026
Clariva, LLC ("Clariva," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our colonoscopy preparation companion application and website (collectively, the "Service").
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, password, and optional phone number for SMS notifications. This information is necessary to provide personalized prep timelines and reminders.
Health-Related Information: You voluntarily provide information about your colonoscopy preparation, including: selected healthcare clinic, prep protocol prescribed by your physician, procedure date and time, and medication categories you are currently taking. We collect this information solely to generate your personalized preparation timeline and provide relevant guidance.
Usage and Technical Information: We automatically collect device information (type, operating system, browser), IP address and approximate location, usage patterns within the app, and interaction with reminders and notifications.
Communications: When you contact us through our support channels, we collect the content of your messages and any information you choose to provide.
2. How We Use Your Information
We use the information we collect to: provide, maintain, and improve the Clariva Service; generate personalized colonoscopy preparation timelines based on your procedure details; send email and SMS reminders at appropriate times before your procedure; respond to your requests, questions, and provide customer support; monitor and analyze usage patterns to improve user experience; detect, prevent, and address technical issues and security threats; and comply with legal obligations and enforce our Terms of Use.
We do not use your information for marketing purposes without your explicit consent. We do not sell your personal information to third parties.
3. Information Sharing and Disclosure
Service Providers: We share information with trusted third-party service providers who assist us in operating the Service, including cloud hosting providers, communication services (email delivery and SMS messaging via Twilio), authentication services, and payment processors (if applicable). All service providers are contractually obligated to maintain the confidentiality and security of your information.
Healthcare Providers: We do not share your information with healthcare providers or clinics without your explicit authorization. Clariva operates independently of healthcare providers.
Legal Requirements: We may disclose information if required by law, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
4. Data Security
We implement appropriate technical and organizational security measures to protect your information, including encryption of data in transit and at rest, secure password storage, regular security assessments, access controls, and secure backup procedures. While we strive to protect your information, no method of transmission or storage is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account at any time. After account deletion, we will delete or anonymize your personal information within 90 days, except where retention is required for legal, regulatory, or legitimate business purposes.
6. Your Rights and Choices
Access and Correction: You may access and update your account information at any time through your account settings or by contacting us at support@getclariva.com.
Account Deletion: You may request deletion of your account by contacting support@getclariva.com. Deletion is permanent and cannot be undone.
Communication Preferences: You can manage your email and SMS notification preferences through your account settings.
State-Specific Rights: If you are a resident of California, Virginia, Colorado, Connecticut, or other states with privacy laws, you may have additional rights including the right to know what personal information we collect, the right to request deletion, and the right to opt out of sale of personal information (we do not sell personal information). To exercise these rights, contact us at support@getclariva.com with "Privacy Rights Request" in the subject line.
7. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. International Users
The Service is operated in the United States. If you are accessing the Service from outside the United States, your information will be transferred to, stored, and processed in the United States. By using the Service, you consent to the transfer of your information to the United States.
9. HIPAA Compliance
Clariva is not a HIPAA-covered entity and the information you provide is not protected health information (PHI) under HIPAA. However, we treat all health-related information with appropriate care and implement security measures designed to protect sensitive information. The Clariva Service operates independently of your healthcare provider and does not access your medical records.
10. Cookies and Tracking Technologies
We use essential cookies and similar technologies to enable core functionality such as account authentication and session management. We also use Google Analytics, a web analytics service provided by Google LLC, to collect anonymous usage data including approximate geographic location, pages visited, visit duration, referring sources, and interactions with buttons, forms, and navigation elements. Google Analytics uses cookies to help analyze how visitors use the site. The information generated is transmitted to and stored by Google. We do not use third-party advertising cookies. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
11. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new effective date and, where appropriate, through email or in-app notification.
13. Contact Us
If you have questions regarding this Privacy Policy, please contact us at:
Clariva, LLC — Email: support@getclariva.com — Subject: Privacy Policy Inquiry
Terms of Use
Effective Date: February 8, 2026
These Terms of Use ("Terms") govern your access to and use of the Clariva website and colonoscopy preparation companion application (collectively, the "Service") operated by Clariva, LLC ("Clariva," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.
1. Acceptance of Terms
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. We may update these Terms from time to time. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
2. Description of Service
Clariva provides an educational and organizational companion tool designed to help users prepare for colonoscopy procedures. The Service includes personalized preparation timelines, medication alerts, reminders, dietary guidance, and access to related products.
Important Limitations: Clariva is NOT a medical device. Clariva is NOT FDA cleared or approved. Clariva is NOT a substitute for medical advice from your healthcare provider. Clariva does NOT diagnose, treat, cure, or prevent any disease or medical condition. Clariva does NOT replace or modify your physician's colonoscopy preparation instructions. Always follow your physician's specific instructions.
3. No Medical Advice
Content on this website and in the Clariva app is provided for informational and educational purposes only. Clariva does not provide medical advice, diagnosis, or treatment.
All content, including medication alerts, dietary guidance, and preparation timelines, is general information based on standard medical protocols. You must always follow the specific instructions provided by your healthcare professional, consult your physician with any questions about your medical condition or preparation, never disregard professional medical advice because of information in the Service, and call 911 or seek emergency care immediately if you believe you are experiencing a medical emergency.
Medication alerts provided by the Service are informational only. You must verify all medication instructions with your prescribing physician. Only your physician can provide personalized guidance about which medications to hold and for how long.
4. Healthcare Provider Requirement
Use of the Clariva Service requires that you have been ordered by a licensed healthcare provider to undergo a colonoscopy procedure. Clariva operates independently of healthcare providers and does not have access to your medical records.
5. Eligibility and Account Requirements
You must be at least 18 years of age to use the Service. You are responsible for maintaining the confidentiality of your account credentials, all activities that occur under your account, providing accurate information, and notifying us of any unauthorized access. We reserve the right to suspend or terminate accounts that violate these Terms.
6. Acceptable Use
You agree not to use the Service for any unlawful purpose, interfere with or disrupt the Service, attempt to gain unauthorized access, use automated means without permission, reverse engineer any portion of the Service, copy or create derivative works, remove proprietary notices, transmit harmful code, impersonate any person, or harass others.
7. Intellectual Property Rights
The Service and its content are owned by Clariva or its licensors and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use. The Clariva name, logo, and all related trademarks are proprietary to Clariva.
8. Product Sales and E-Commerce
Clariva may offer products for purchase through the Service. All product information, pricing, and availability are subject to change. Payment processing is handled by third-party processors. Products are intended for general wellness support and are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration.
9. Third-Party Services and Links
The Service may contain links to third-party websites or services. Clariva is not responsible for the content, accuracy, or privacy practices of third parties. Your interactions with third parties are solely between you and the third party.
10. User Content and Communications
If you submit feedback or other communications, you grant Clariva a non-exclusive, perpetual, royalty-free license to use such communications for any purpose, including improving the Service. Do not submit confidential or proprietary information through general communication channels.
11. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the maximum extent permitted by law, Clariva disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of certain warranties, so some exclusions may not apply to you.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARIVA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES. In no event shall Clariva's total liability exceed the amount you paid to Clariva in the twelve months preceding the claim, or one hundred dollars ($100), whichever is greater. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some limitations may not apply to you.
13. Indemnification
You agree to indemnify and hold harmless Clariva and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses arising from your use or misuse of the Service, violation of these Terms, violation of any rights of another party, or violation of any applicable laws.
14. Modification and Termination
We reserve the right to modify, suspend, or discontinue the Service at any time. We may terminate your access immediately for any reason, including breach of these Terms. You may terminate your account by contacting support@getclariva.com. Provisions that by their nature should survive termination will continue to apply.
15. Dispute Resolution and Arbitration
Informal Resolution: Before initiating arbitration, you agree to contact us at support@getclariva.com to attempt to resolve any dispute informally.
Binding Arbitration: If informal resolution is unsuccessful, any dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Washington, DC.
Class Action Waiver: You agree that any proceeding shall be conducted on an individual basis and not as a class action.
16. Governing Law
These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles. Any legal action not subject to arbitration shall be brought exclusively in Delaware courts.
17. General Provisions
Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and Clariva. Severability: If any provision is found unenforceable, the remaining provisions remain in full force. Waiver: No waiver of any provision shall be deemed a further or continuing waiver. Assignment: You may not assign these Terms without our written consent. No Agency: Nothing in these Terms creates any agency, partnership, or employment relationship. Force Majeure: Clariva shall not be liable for any failure to perform due to causes beyond its reasonable control.
18. Contact Information
If you have questions about these Terms of Use, please contact us at:
Clariva, LLC — Email: support@getclariva.com — Subject: Terms of Use Inquiry
Accessibility
Clariva is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
Our approach
We aim to follow widely recognized accessibility best practices, including keyboard navigability, readable typography, and clear structure. We continuously review and improve the experience.
Need help
If you experience difficulty accessing any part of this site, please contact us at support@getclariva.com and we will work to provide the information you need.